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Refund Policy

Effective Date: 08/ 03 / 2026

1. Overview

  • Refunds and cancellations depend on the type of class booked.

  • Please refer to the class booking page at the time of booking for specific details.

2. Private 1-to-1 Lessons

  • Lessons can be rescheduled if requested more than 24 hours in advance.

  • Lessons cannot be cancelled for a refund within 24 hours of the scheduled time — they will be considered used.

3. Group Classes

  • Group classes cannot be rescheduled or cancelled.

  • Participants should plan to attend the scheduled class.

4. Move With Ally Rights

  • Move With Ally reserves the right to cancel or reschedule classes due to unforeseen circumstances (e.g., illness, technical issues).

  • In such cases, affected participants will be notified and offered alternative arrangements or class credit where possible.

5. Individual Class Policies

  • Specific classes may have their own refund or rescheduling rules.

  • Always refer to the class page for the individual refund policy before booking.

Thanks to Our Amazing Online Fitness & Dance Clients

Thank you Anna, Online Personal Trainer client, Worthing, West Sussex 

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⭐ Client Reviews

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“Ally is a fantastic online personal trainer. The sessions are motivating, fun and really effective.”
Sarah J., Online Personal  Trainer Client, London

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“Fantastic online personal trainer for busy professionals in London.”
— Emma L., Online Fitness Coach client, London

Move With Ally offers online personal training, dance classes and fitness coaching for clients in London and across the UK.

Booking:

Arundel Rd, West Sussex, UK

Three Oaks Close, Ickenham UB10

Office:

Finchley Road, London NW11 

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